Google review guides
Everything a UK business owner needs to know about Google reviews: which ones can be removed, how to report them, how to reply, and where the law comes in. Every guide is checked against Google's own policies.
Getting a review removed
- How to remove a Google reviewEvery route that works, from flagging to legal action, step by step.Read the guide
- How to report a Google reviewFlagging, the Reviews Management Tool, checking status and appealing.Read the guide
- Google review policy explainedEvery rule a review can break, with real-world examples.Read the guide
- How long does Google take to remove a review?Real timescales for reports, appeals and legal requests.Read the guide
- Remove fake Google reviewsReviews from people who were never customers, bots and review attacks.See how we help
- Google review extortionOne-star attacks followed by a demand for money. What to do today.See how we help
Your options as a business owner
- Can a business delete Google reviews?What an owner can and cannot do, and what gets a profile suspended.Read the guide
- Can you turn off Google reviews?Why you cannot, and the options that do exist.Read the guide
- How to respond to negative Google reviewsA reply framework and 12 templates you can copy.Read the guide
- Ex-employee Google reviewsWhen a former employee reviews you as a customer, and how to get it removed.Read the guide
- How to find out who left a Google reviewWhat you can work out yourself and when a court can order Google to tell you.Read the guide
- Google review removal costWhat removal costs in the UK, how fees work and when paying is a waste.See how we help
Reviews and the law
- Fake reviews law in the UKThe DMCC Act 2024 ban, CMA enforcement and what it means for you.Read the guide
- Defamatory Google reviewsFalse statements of fact that damage your business, and the UK legal route.See how we help
- How to delete a Google review you wroteEdit or delete a review you left, on a phone or a computer.Read the guide